Organizational development services help companies stay up to date with shifting business demands and customer expectations. They also increase productivity and product innovation.
OD is a field that focuses on aligning strategy, structure, culture, rewards, metrics and management processes to drive organizational effectiveness. It is rooted in psychology, social sciences, adult education, human resources management and change management.
Strategic Planning
Strategic planning is a process that helps organizations set long-term goals and align resources. It also helps employees understand how their performance relates to the company’s success.
While there are many types of strategic plans, they all start with a mission and vision statement. This helps teams clearly identify what they want to accomplish and gives them the motivation to work toward that goal.
It also gives managers and employees the tools they need to measure their progress toward these goals. By making these objectives measurable, strategic planning enables teams to focus on the most important issues and build relationships that support change efforts.
The strategic planning process should be ongoing and involve all levels of an organization. It must be led by someone who is prepared to commit the institution to the process and its results.
Organizational Design
Organizational design services help organizations reorganize their structures and systems to improve productivity, reduce costs and better serve their customers. This can be through a large-scale reorganization or a subtle shift in teams, shift patterns and reporting methods.
The purpose of organizational design is to create a work environment that supports your business’s goals, whether those are product differentiation, increased employee engagement or improved leadership. In the end, these results should lead to a better business and greater value for customers.
One of the most important principles for designing an organizational structure is to group and link the work being done by employees. Traditionally, this has been done by geography or function: finance, sales, marketing, supply chain, manufacturing.
Alternatively, companies can also group employees around customers, processes and go-to market strategies. This is called competitive work. Ideally, this accounts for about 15% of the total amount of work being done by employees. It should be rewarded with incentives that are aligned with the company’s overall objectives and values.
Change Management
Change management services help organizations develop their ability to adapt, adjust and improve. This includes assessing the current state of an organization to determine how best to evolve it.
In the VUCA world, organizations face constant changes in the business environment. This makes it important to be able to adapt quickly and effectively.
To do this, companies need to implement change programs that promote learning and adoption of new software, technology and processes. They also need to work with employees to identify barriers and understand how to overcome them.
A strong change management program helps companies mitigate disruption, reduce costs, increase employee morale and drive innovation. It can also improve leadership skills and help employees develop competencies.
Once a change is completed, it’s crucial to prevent people from backsliding into the old system. This can happen if the change was not adequately implemented and is often caused by miscommunication or lack of understanding on the part of employees about the new system.
Coaching
Coaching services are designed to support people with a wide range of challenges. They provide a space for them to take responsibility for their own development, assess their strengths and areas for growth and identify solutions for moving forwards.
While coaching can often be seen as a form of individual development, it’s a critical part of organizational development too. It helps to drive real and long-term cultural and organizational change.
Coaches can help managers and employees understand how to work through the many challenges they face in the modern workplace. They can also support the transition to a more flexible and agile structure.
Executive coaches are often used for this purpose and can meet with leaders who want to improve their skills or increase productivity. They can also help remote and hybrid teams build relationships and increase employee engagement.
