The Auto-Owners Insurance Group is a mutual insurance company that provides a variety of insurance solutions, including car insurance, home insurance, and business insurance. Its policies are sold through independent insurance agents in 26 states. Read on to learn about their company and their services. Also, learn about some of their discounts and claims processes.
Auto-Owners Insurance Group was founded in 1916
Based in Lansing, Michigan, Auto-Owners Insurance Group is a Fortune 500 company with more than six hundred offices nationwide. The company offers many types of insurance, including auto insurance, life insurance, home insurance, and more. Customers can also bundle multiple policies with a single company. While Auto-Owners doesn’t have many online tools, it does offer a number of services and policies.
The Auto-Owners Insurance Group was established in 1916 and now employs over 35,000 independent agents throughout the United States. The company operates five property and casualty insurance companies and is licensed in 25 states. In addition to auto and property insurance, Auto-Owners also offers coverage for businesses, including workers’ compensation and professional liability.
The company has offices in Michigan, Ohio, and Indiana. In 1935, it began writing insurance in Indiana. In the 1940s, Auto-Owners expanded to Illinois and Minnesota. It then expanded into North and South Dakota. In the 1950s, it expanded to Florida and Alabama. Auto-Owners also expanded into Wisconsin in 1969. The company also expanded into three other buildings near its main office in Lansing. In 1997, Auto-Owners also opened an office in Delta Township, Michigan.
Company offers a wide range of insurance solutions
Auto-Owners is an insurance company that offers a wide range of insurance solutions for different types of vehicles. Its coverage extends from motorcycles and off-road vehicles to recreational vehicles and motorhomes. It has an agent network of over 48,000 nationwide. Its financial ratings are excellent and its customer satisfaction ratings are very high.
It offers discounts
Auto owners insurance companies offer a variety of discounts to their customers. Some of them include electronic funds transfer, multi-policy discounts, and anti-theft devices. Some may also offer discounts to drivers who pay their policies in full and on time. Other companies offer discounts to new customers, safe drivers, or students who maintain good grades.
Discounts can reduce the cost of insurance premiums by a large percentage. However, most do not apply to the entire premium, but only to specific coverages. A good example of a discount is a passive restraint discount, which can save up to 30%. You can also receive a 5% discount for taking a driver safety course. Depending on the insurer, discounts are a great way to lower your rate.
Another great way to lower your premium is to bundle your insurance policies with other types of coverage. For example, GEICO offers a discount for five years of accident-free driving, or for emergency military deployment. Auto-Owners Insurance also offers discounts for combining policies, switching to paperless billing, and making payments online. Those who have multiple cars may also qualify for discounts. Likewise, insurance providers like Esurance and Progressive have many discounts for people who have more than one policy with them.
It has a good customer service rating
Auto-Owners insurance is a top-rated provider of car insurance. The company offers high-quality service to customers across all regions. Customers like its “No Problem” claims process and high customer satisfaction rating. The auto insurance provider ranks high in the Central region according to the J.D. Power Auto Claims Satisfaction Study, with an eight-out-of-ten score. Moreover, it is the company with the fewest complaints, according to the J.D. Power survey.
Auto-Owners offers many convenient features to its customers, including a mobile app. This application lets policyholders pay bills, get roadside assistance, view their insurance ID cards, and check the status of their claims. Although it does not offer online quoting, it does offer many tools to simplify the process. The company’s customer reviews highlight the helpfulness of its representatives, although there are some complaints about rude independent agents and claims adjusters. To file a claim, customers are advised to contact the company’s office within 24 hours of an accident.
Another important factor to consider when evaluating the customer satisfaction of an auto insurance provider is the company’s financial strength rating. The AM Best’s financial strength rating is an important indicator of a company’s ability to pay policyholder claims. Auto-Owners has achieved the highest rating (A++) from this organization for 49 consecutive years. Moreover, the insurance company’s customer complaints index score is lower than the market average.
Auto-Owners insurance has a good customer service rating, with its customer support team focusing on fostering a personal relationship with customers. The company also has a low complaint score, which indicates that the company is committed to providing good customer service to its customers. In addition, the company’s claims handling scores are better than its competitors.